OTRS-Useful-Commands:

OTRS - Cache Löschen:
perl bin/otrs.Console.pl Maint::Cache::Delete

Package(s) installieren:
/opt/otrs/bin/otrs.Console.pl Admin::Package::Install /path/to/Package-x.y.z.opm

Package(s) deinstallieren:
/opt/otrs/bin/otrs.Console.pl Admin::Package::Uninstall

Datenbank konvertieren von Latin > UTF8:

mysql -uroot -p
Passwort:

ALTER DATABASE otrs CHARACTER SET utf8 COLLATE utf8_general_ci;

SELECT default_character_set_name FROM information_schema.SCHEMATA WHERE schema_name = "otrs";